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Changes to Repeat Prescription Ordering

Please note: From 1st September 2019, we will only be able to accept repeat prescription requests sent directly from you, the patient or nominated representative to the GP surgery. 

What is changing?

From 1st of September 2019 GP Practices within the Vale of York will be putting a new system in place. This change means that pharmacies will no longer be able to order medicines on your behalf. From this date you will need to order your repeat prescription directly from your GP practice.

As a patient, you (or your carer, nominated family member or friend) should order your repeat prescription from the GP practice directly, close to the time you need your medication (7-10 days before the new medication is needed).

If you wish to still use your pharmacies collection or delivery service you may need to inform them that your order has been placed (Please check with your nominated pharmacy).

How can I order my repeat medicines?

The best way to order your repeat medicines would be to do it by enabling online access to your GP directly or via the NHS App for your smartphone or tablet. Please remember to only order the medicines you need a supply of.

Other methods of ordering your prescription include:

  • By delivering the repeat prescription box within your GP surgery
  • By posting your repeat prescription directly to the GP

 For more information on this change please either:

Speak to your GP practice directly, or

Visit the Vale of York CCG website:

Prescribing over the counter medication 

please watch the short video below for information on how prescribing over the counter medication is changing.


If you're a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet. You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more. If you already use SystmOnline you can continue to use it. You can use the NHS App as well. For more information go to .

SystmOne login

Repeat Prescriptions

What is a repeat Prescription?

If your doctor thinks it appropriate you may obtain medicines on a repeat prescription without having to see him/her. They are issued at the doctors discretion and are normally for patients on long term treatment.

You will be asked to attend a review if your condition needs checking. Your medication also needs reviewing to ensure it is still having the desired effect and no changes to dose or type of medication are required. 

Medication will NOT automatically be issued where 'Medication Reviews' are out of date. Please check the date on your prescription to ensure supplies of your medication are not delayed.

Repeat prescriptions can be ordered Online via this website, via the NHS App, by using the slip attached to your last medication. Simply tick the items required and forward it to the surgery.

Due to Data Protection, we now require your signed consent to allow us to give your prescription to anyone other than you. Please complete the following form and return to reception, where you will be issued with an authorisation card which will allow the third party to collect prescriptions/forms on your behalf.

Third party consent form for collection of prescription or forms

Register for the Online Service

Simply come down to the surgery, bringing with you some suitable photo ID (passport or driving licence) and after completing an online application form you will be issued with your unique user name and password along with some guidance notes. 

To protect your confidentiality it is not possible to do this over the telephone or through the post.

Can my Prescription be sent electronically to a pharmacy of my choice?

Yes tell us which pharmacy you would like to use or request directly from the pharmacy. In certain circumstances this may not be possible, this is usually due to the type of medication you may be taking.

48_hoursPlease allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

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