In line with well-established plans, every hospital in England has now been asked to suspend all non-urgent elective operations and outpatient appointments, with some other procedures likely to be rescheduled to reduce spread and maximise the NHS’s ability to manage the pandemic and meet the government’s movement restrictions. People who are affected will be contacted by the relevant department as soon as possible. Emergency cases and cancer treatments will be carrying on as normal, but we know many people waiting for treatment will be disappointed or worried. If you have been referred urgently to secondary care, including for suspected cancer, it is very important that you still attend these appointments. However, if you have symptoms of coronavirus or are self-isolating, please contact the relevant hospital department in advance via the telephone number on your appointment letter for their advice. We are all facing an unprecedented and challenging time and this may make us feel anxious, fearful and helpless. This is completely understandable. You may be worried about how COVID-19 will impact on your wellbeing and that of your family and friends. The NHS Every Mind Matters campaign has expert advice and top tips on how to look after your mental wellbeing during the coronavirus (COVID-19) outbreak. It also includes guidance if you’re feeling worried or anxious about the outbreak. Please visit: www.nhs.uk/oneyou/every-mind-matters/.
Does the practice have your consent to allow us to contact you by SMS message? To continue to receive text message reminders please ensure that we have received your consent by speaking to a member of the Practice team.
How you order a repeat prescription is changing. From the 1 September 2019 you will need to order your repeat prescription directly from the surgery. You can do this in the following ways: Order online via your GP surgery website, download the NHS App on your mobile phone or tablet device, tick the items you need on the white, tear-off section of your prescription and give to your surgery or post the repeat prescription to your GP practice. For further information please talk to surgery staff or your local pharmacy. Alternatively go to www.valeofyorkccg.nhs.uk
If you're a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet. You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more. If you already use SystmOnline you can continue to use it. You can use the NHS App as well. For more information go to www.nhs.uk/nhsapp .
Have you consented to additional information being added to your Summary Care Record? Adding information to your Summary Care Record will help healthcare staff make better and safer decisions about how best to treat you, especially when you need unplanned care or if your GP practice is closed. Ask at reception for more information and a consent form or visit https://digital.nhs.uk/services/summary-care-records-scr/additional-information-in-scr .