You and Your General Practice

You and Your General Practice is a national guide on what you can expect from your GP surgery. It also explains what you can do to get the best from the NHS

How can you give feedback or raise concerns?

If you want to give feedback or raise a concern, you can contact your integrated care board (ICB) – the local NHS body that oversees GPs practices. You can find your local integrated care board on the NHS England website.  

You can also give feedback about your practice to your local Healthwatch. To find your local Healthwatch visit the Healthwatch website

Page last reviewed: 24 September 2025
Page created: 17 September 2025