Prescriptions

The easiest ways to order repeat prescriptions are:

• using your NHS account (through the NHS website or in the NHS App)
• using the GP online platform: SystmOnline

These accounts show you all of your repeat medicine and dosage and you can choose the ones you need.

You can also:

•  Drop your repeat slip into the red box in our foyer
•  Send an online request via Klinik

Please order your repeat prescriptions when you have 7 days of medication left. If you need to order medication earlier please tell us why to avoid it being rejected. 

We aim to process your prescription within 2 working days

We do not take repeat prescription requests over the phone or via email. 

The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.

What does this mean for you?

You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on; 

• how your medicine works
• how and when to take it
• possible side effects
• answers to your common questions

Go to Medicines A to Z (nhs.uk)

If you would like to speak to someone at the GP surgery about your prescription:

• phone our pharmacist after 10am

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it. (excluding Weekends & Bank Holidays) 

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• on the app or website where you order repeat prescriptions
• at your GP practice
• at any pharmacy that accepts repeat prescriptions

If you have a repeat prescription, we may ask you to come in for a regular review.

We will be in touch when you need to come in for a review.

You can request a medication review online via Klinik. This may be carried out by our Pharmacist, a Nurse Prescriber or GP.

Please book a routine appointment promptly when requested, this will ensure there are no delays to your prescription. 

Find out more about prescription charges (nhs.uk).

If you will have to pay for 4 or more prescription items in 3 months, or 12 or more items in 12 months, you may find it cheaper to buy a PPC. 

• 3-month (PPC): £32.05
• 12-month prepayment certificate (PPC): £114.50
• HRT prepayment certificate (PPC) £19.80

PPC telephone advice line 0300 330 1341

Buy or Renew a PPC Online

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

• Find a pharmacy (nhs.uk)

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

• If you are going abroad for 3 months or less we will give you a one off supply of up to 3 x 28 day supply to cover this period
• If you spend 6 months abroad in any 12 month period we will give you 1 x 28 day supply. This is enough to last you until you can make arrangements to get further supplies at your destination by, registering with a doctor in the country you are visiting or buying the medication from a pharmacy while you are away.
• If you are out of the country for more than 6 months under current NHS guidelines we are obliged to de-register you from our list.

For further advice about healthcare if you're planning to visit or move to another country visit https://www.nhs.uk/using-the-nhs/healthcare-abroad/

The NHS has been spending millions a year on prescriptions for medicines that can be bought over the counter from pharmacies or supermarkets.

After national consultation, NHS England have implemented national guidance and are asking GPs, nurses and pharmacists not to routinely prescribe medicines for a range of minor health concerns. For the majority of patients nothing will change and the GP decision will be on a case by case basis.

Please help the NHS use its resources sensibly. Rather than going to your GP, why not visit your pharmacy first, who can offer help and advice to manage minor health concerns.

Read the NHS Leaflet for more information

Over the counter medication leaflet